Privacy Policy

Last updated: February 2026

1. Introduction

GoTreatMe ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

Account Information

  • Email address
  • Password (encrypted)
  • Name (optional)

Pet Information

  • Pet name, species, and breed
  • Pet photos you upload
  • Pet descriptions

Contribution Information

  • Contributor name (optional, can be anonymous)
  • Contribution amount
  • Messages left with contributions

Payment Information

Payment processing is handled entirely by Stripe. We do not store credit card numbers, CVVs, or other sensitive payment details on our servers. Please refer to Stripe's Privacy Policy for information on how they handle your payment data.

3. How We Use Your Information

We use collected information to:

  • Provide and maintain the GoTreatMe platform
  • Process contributions and fulfill treat orders
  • Send notifications about your pets and goals
  • Communicate important platform updates
  • Prevent fraud and maintain platform security
  • Improve our services based on usage patterns

4. Information Sharing

We share your information only in these circumstances:

  • Public pet profiles: Pet names, photos, descriptions, and goal progress are publicly visible
  • Contributions: Contributor names and messages are displayed on pet profiles (contributors can choose to remain anonymous)
  • Service providers: We use Supabase for data storage and Stripe for payments
  • Legal requirements: We may disclose information if required by law

We do not sell your personal information to third parties.

5. Data Storage and Security

Your data is stored securely using Supabase, which provides enterprise-grade security including:

  • Encryption at rest and in transit
  • Regular security audits
  • SOC 2 Type II compliance

While we implement industry-standard security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Receive your data in a portable format

To exercise these rights, contact us at privacy@gotreatme.com.

7. Cookies

We use essential cookies to maintain your login session and remember your preferences. We do not use third-party tracking cookies or advertising cookies.

8. Children's Privacy

GoTreatMe is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

For questions about this Privacy Policy or your personal data, contact us at:

Email: privacy@gotreatme.com